Contacts

To contact Chromozome with any feedback or query that our Queries page cannot answer for you, please write to us at:

Huechem Textiles Pvt. Ltd,
KK Chambers, 3rd Floor,
Sir P.T. Road, Fort, Mumbai 400001
Maharashtra, INDIA

Customer Care Number:
+91-22-2207-4297

or email:
info@chromozome.net or chromozome@huechem.net. Please give us your contact numbers to enable easy response to your email/feedback.

Disclaimer:

In the unlikely event that any Chromozome merchandise you have purchased from any of our authorized retail outlets / online stores is damaged or defective, you may return the merchandise unused, and in the same condition as you bought it in, in its original packaging along with original tags, for a refund or an exchange, within 14 days from the date of purchase alongwith a copy of the original bill of purchase. In the event of any genuine quality issues that may arise after wear , we would be happy to replace your garment within 3 months of purchase if the defective garment is submitted with a bill proving date of purchase.

In the absence of a bill we will not be able to replace your garment.

It shall be our sole discretion to reject any claim, which we may find inappropriate or frivolous.